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  • Graphmap
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    internal error 500 on install Link to this post

    Install problem - Error 500:
    Message on screen:
    ---------------------------
    Server error!

    The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.

    If you think this is a server error, please contact the webmaster.
    Error 500
    localhost
    12/11/07 23:03:32
    Apache/2.2.3 (Win32) DAV/2 mod_ssl/2.2.3 OpenSSL/0.9.8d mod_autoindex_color PHP/5.2.0
    --------------------------------
    Installed on Win XP under localhost using:

    XAMMP ver 1.5.5
    Have set php to ver 5.2.0

    Have tried setting up mysql database but this did not solve problem

    Any suggestions?

  • treps
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    4 Posts

    Re: internal error 500 on install Link to this post

    I've got the same here with this error in the apache logs with the latest trunk (svn rev 46611):
    [Tue Dec 11 16:35:05 2007] [error] [client 62.210.111.209] SoftException in Application.cpp:297: UID of script "/var/www/sournoises/check-php.php" is smaller than min_uid, referer: http://sournoises.treps.net/
    [Tue Dec 11 16:35:05 2007] [error] [client 62.210.111.209] Premature end of script headers: check-php.php, referer: http://sournoises.treps.net/

    What is strange is that on the same server i have a version running fine :
    svn://svn.silverstripe.com/silverstripe/modules/sapphire/tags/2.0.2b/silverstripe_version

    and another also working fine :
    svn:http://svn.silverstripe.com/open/modules/sapphire/tags/rc/2.1.1-rc1/silverstripe_version

    I run a dedicated linux box, with PHP Version 5.2.1 in CGI/FastCGI mode, on Apache 2.2.3

    Cheers

    Bruno

  • treps
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    4 Posts

    Re: internal error 500 on install Link to this post

    I did find a solution, emptying silverstripe cache did the trick.

    Bruno

  • Peter Prins
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    8 Posts

    Re: internal error 500 on install Link to this post

    i'm curious how do you empty the silverstripe cache?

  • treps
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    4 Posts

    Re: internal error 500 on install Link to this post

    I just removed the files in /tmp/silvertsripe-cache on the server but, it has worked yesterday but I still have the 500 error today, so the solution is not a viable one...

    Bruno

  • Sam
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    Administrator
    679 Posts

    Re: internal error 500 on install Link to this post

    Hey guys - whenever the server gives you a 500 error, it will write an error into the Apache error.log file.

    Can people please post the message from their error log to help us debug this?

  • treps
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    4 Posts

    Re: internal error 500 on install Link to this post

    I allready did post my apache log, in fact I did encounter the problem in 2 cases :
    - first one i just emptied the silverstripe cache and it did work fine
    - second one it was a problem of rights on the folder used for the website, it was world+group writeable and apache just wanted it to be user writable.

    In both case I had the same error in the apache logs so it was hard to determine the real cause of the problem.

    Cheers

    Bruno

  • Peter Prins
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    8 Posts

    Re: internal error 500 on install Link to this post

    >> I just removed the files in /tmp/silvertsripe-cache on the server

    I'm running silverstripe on a godaddy shared linux hosting account I don't have access to the root of the server and there is no /tmp/silvertsripe-cache directory in the web root where I uploaded the silverstripe files

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