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  • benedictporter
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    Community Member
    16 Posts

    Installing SS on freeparking.co.nz Link to this post

    Hi guys,

    I came across SS recently and have had great success installing and developing sites locally. I want to use SS for a project I am working on but I have come unstuck early on in the installation process.

    I am trying to install SS on a freeparking.co.nz Plus Hosting account (I did not choose this, it was my clients choice) and when I visit the URL I get the following:

    //
    Sorry, seems an explanation is owed.
    The server encountered an internal error or misconfiguration and was unable to complete your request
    Please contact the web master below if you feel you have gotten this page in error.

    Apache/2.0.49 (Fedora) Server at www.xxxxxxxxxxxxx.co.nz Port 80
    //

    I initially thought that it could be a PHP issue so I checked and had the server upgraded to PHP Version 5.2.0. I have confirmed this with phpinfo();. Unfortunately I am still getting the 500 error and I'm not sure what to try next??

  • Willr
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    5502 Posts

    Re: Installing SS on freeparking.co.nz Link to this post

    couple things you should try - check all the requirements (http://doc.silverstripe.com/doku.php?id=server-requirements) against your phpinfo script.

    Check your php_error.log file for anything useful!

  • benedictporter
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    Community Member
    16 Posts

    Re: Installing SS on freeparking.co.nz Link to this post

    Thanks for the tip. I checked a few things out and it all seemed to be okay. I noticed that my phpinfo(); script won't run in the sites root folder but will run in a sub-directory that I created. I have moved the SS installation files into this directory and it works. This is not ideal but I think I can make it work for this project.

    Any tips on how I can make it work from the root?

  • Willr
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    Forum Moderator
    5502 Posts

    Re: Installing SS on freeparking.co.nz Link to this post

    Its possible that thats a host setting? You might need to check with freeparking because you should be able to run sites in the root folder. So if you create a test index.php file with something like <?php echo "Hello World"; ?> it just doesn't run?

  • benedictporter
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    Community Member
    16 Posts

    Re: Installing SS on freeparking.co.nz Link to this post

    No, nothing like that will run. HTML files, not a problem, but PHP - nothing, just the 500 error.

  • Willr
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    Forum Moderator
    5502 Posts

    Re: Installing SS on freeparking.co.nz Link to this post

    Sounds like a server setup issue.. might want to get in touch with freeparking

  • benedictporter
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    Community Member
    16 Posts

    Re: Installing SS on freeparking.co.nz Link to this post

    Thanks for all your help.

    I'll post again if freeparking.co.nz provide a solution.

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