Hi
I am trying to install SilverStripe on a host provider but am striking problems with the database (see attached screenshot). When I create the database the install programme says it can't see it so I deleted it but then the installer says I don't have the permission to create a database even though that user had just been used to create one via the hosting interface. I am confused, I have logged a ticket with the host provider but I am wondering if I am missing something on the SS side

Can you help?
MM

Hi Willr

Thanks for the quick response.

I am trying to get the host provider to hep me sort the permissions, for some reason I don't have access to this. I am using the database administrator shouldn't tis work?

In the meantime I am wondering if I can get around the problem. The database has a prefix newzealandboutiq_-_ which the install script seems to change to newzealandboutiq__ (see attached ss)when I click Recheck Requirements which I am guessing is why it says the database doesn't exist when it actually does. Is there anyway to stop this?

Thaks

Catherine

The host has come back to me and said they don't think there is anything wrong with the permissions and the problem is being caused by the missing dash. Can I log tis as a bug and how do I do that?

Cheers

Catherine

I've just fixed it. If you edit your install.php file and change the name of your database there it recognises the '_-_'. You can even put your username and password in there to to make it quicker!

Apparently you can't change the prefix, which is a bit of a bugger!