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SilverStripe 2.4 User Help Up & Running

Posted by Brian Boyko on 11 August 2010

You asked for it, you got it. SilverStripe has a new version of user help which is compatible with the current 2.4 version of the CMS.

It was a big job, but we had help from many of you! We put up a beta version of the user help document and asked for your feedback while we were writing it. So first off, we'd like to thank all the people who helped us make user help better: Fred Condo, Anita Graham, Nigel Vining, Stephen Metcalfe, Marcus Dalgren, and the users going by the names of Martijn, Mike, Sunnybex, Fil, and Stefdv.

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Help us help you and your users with user help

Posted by Brian Boyko on 15 June 2010

We're in the middle of re-writing our user help to be compatible with SilverStripe CMS 2.4.

Well written user help documentation helps us and other SilverStripe developers save time. Every question that customers can answer themselves using user help is a question that they don't have to ask the development team. For that reason, as we shift from 2.3 to 2.4, we'd like to get away from focusing on features and more towards explaining how to accomplish tasks - shifting from "what things are" to "how to get things done." It's a massive re-write that has us practically starting from scratch.

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