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SWFUpload error on live site


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2 Posts   2120 Views

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Nathan Cox

23 March 2010 at 11:58am Community Member, 99 Posts

I'm having some trouble with SWFUpload/FileDataObjectManager on SS 2.3.6. It worked fine on a local windows server but uploaded to the web host and I'm getting the infamous "There was a problem with the upload. The server did not accept it" error, in my pages and in the Files and Images section. I turned on debugging and put die('look at me!') statements in FileDataObjectManager_Controller::handleswfupload() but the never show up, so I guess it doesn't get that far.

Here's the debug output:

---SWFUpload Instance Info---
Version: 2.2.0 Alpha
Movie Name: SWFUpload_0
Settings:
   upload_url: http://r9.room9.co.nz/FileDataObjectManager_Controller/handleswfupload
   flash_url: http://r9.room9.co.nz/swfupload/javascript/swfupload.swf?swfuploadrnd=677117106
   use_query_string: false
   file_post_name: swfupload_file
   post_params: [object Object]
   file_types: *.jpg;*.JPG;*.png;*.PNG;*.gif;*.GIF;*.jpeg;*.JPEG;
   file_types_description:
   file_size_limit: 8MB
   file_upload_limit: 20
   file_queue_limit: 20
   debug: true
   prevent_swf_caching: true
   button_placeholder_id: spanButtonPlaceholder
   button_image_url: http://r9.room9.co.nz/swfupload/images/upload_button.png
   button_width: 180
   button_height: 24
   button_text: <span class='button'>Upload</span>
   button_text_style: .button { font-family: Helvetica, Arial, sans-serif; font-size: 12px; }
   button_text_top_padding: 6
   button_text_left_padding: 6
   button_action: -110
   button_disabled: false
   custom_settings: [object Object]
Event Handlers:
   swfupload_loaded_handler assigned: true
   file_dialog_start_handler assigned: true
   file_queued_handler assigned: true
   file_queue_error_handler assigned: true
   upload_start_handler assigned: true
   upload_progress_handler assigned: true
   upload_error_handler assigned: true
   upload_success_handler assigned: true
   upload_complete_handler assigned: true
   debug_handler assigned: true

SWF DEBUG: SWFUpload Init Complete
SWF DEBUG:
SWF DEBUG: ----- SWF DEBUG OUTPUT ----
SWF DEBUG: Build Number: SWFUPLOAD 2.2.0 Alpha 2008-10-17
SWF DEBUG: movieName: SWFUpload_0
SWF DEBUG: Upload URL: http://r9.room9.co.nz/FileDataObjectManager_Controller/handleswfupload
SWF DEBUG: File Types String: *.jpg;*.JPG;*.png;*.PNG;*.gif;*.GIF;*.jpeg;*.JPEG;
SWF DEBUG: Parsed File Types: jpg,jpg,png,png,gif,gif,jpeg,jpeg,
SWF DEBUG: File Types Description: (*.jpg;*.JPG;*.png;*.PNG;*.gif;*.GIF;*.jpeg;*.JPEG;)
SWF DEBUG: File Size Limit: 8388608 bytes
SWF DEBUG: File Upload Limit: 20
SWF DEBUG: File Queue Limit: 20
SWF DEBUG: Post Params:
SWF DEBUG: hasDataObject=1
SWF DEBUG: controllerID=17
SWF DEBUG: fileClassName=Image
SWF DEBUG: fileFieldName=Attachment
SWF DEBUG: OverrideUploadFolder=Uploads/Screenshots
SWF DEBUG: parentIDName=ParentID
SWF DEBUG: dataObjectFieldName=Screenshots
SWF DEBUG: dataObjectClassName=Screenshot
SWF DEBUG: ----- END SWF DEBUG OUTPUT ----
SWF DEBUG:
SWF DEBUG: Event: fileDialogStart : Browsing files. Multi Select. Allowed file types: *.jpg;*.JPG;*.png;*.PNG;*.gif;*.GIF;*.jpeg;*.JPEG;
SWF DEBUG: Select Handler: Received the files selected from the dialog. Processing the file list...
SWF DEBUG: Event: fileQueued : File ID: SWFUpload_0_0
SWF DEBUG: Event: fileDialogComplete : Finished processing selected files. Files selected: 1. Files Queued: 1
SWF DEBUG: StartUpload: First file in queue
SWF DEBUG: Event: uploadStart : File ID: SWFUpload_0_0
SWF DEBUG: Global Post Item: hasDataObject=1
SWF DEBUG: Global Post Item: controllerID=17
SWF DEBUG: Global Post Item: fileClassName=Image
SWF DEBUG: Global Post Item: fileFieldName=Attachment
SWF DEBUG: Global Post Item: OverrideUploadFolder=Uploads/Screenshots
SWF DEBUG: Global Post Item: parentIDName=ParentID
SWF DEBUG: Global Post Item: dataObjectFieldName=Screenshots
SWF DEBUG: Global Post Item: dataObjectClassName=Screenshot
SWF DEBUG: ReturnUploadStart(): File accepted by startUpload event and readied for upload. Starting upload to http://r9.room9.co.nz/FileDataObjectManager_Controller/handleswfupload for File ID: SWFUpload_0_0
SWF DEBUG: Event: uploadProgress (OPEN): File ID: SWFUpload_0_0
SWF DEBUG: Event: uploadProgress: File ID: SWFUpload_0_0. Bytes: 27808. Total: 27808
SWF DEBUG: Event: uploadError: HTTP ERROR : File ID: SWFUpload_0_0. HTTP Status: 404.
SWF DEBUG: Event: uploadComplete : Upload cycle complete.
Error Code: -200, File name: grads.jpg, File size: 27808, Message: 404

I'm guessing the problem is "SWF DEBUG: Event: uploadError: HTTP ERROR : File ID: SWFUpload_0_0. HTTP Status: 404." but I don't know where it actually is or how to fix it...does anyone have any advice?

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UncleCheese

23 March 2010 at 1:17pm 4085 Posts

Not sure... you don't have mod_security running or anything? You can use Wireshark to packet sniff the response. It's a big PIA, but you'll find out what's going on, at least.