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Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

DMS not working


7 Posts   708 Views


28 November 2012 at 9:22am Community Member, 34 Posts

Hi All

ive tried installing the new DMS Mod, but get a 500 internal server error when i try to load a page in the cms area.

i drop the folder in root.
dev/build (t builds databases)
site loads fine
put the site in dev mode no errors

still no joy

Any ideas



30 November 2012 at 8:52am Community Member, 34 Posts

I love silverstripe and have for the past 3-4 years, but the one thing that lets it down is the lack of community help.

some times members can wait over 3 months for a response from any one.
moan over.

bet its 2-3 days before someone comments


17 February 2014 at 4:16pm Community Member, 13 Posts


Anyone have an update on this?

I have also tried to install the DMS module into my companies website for some basic document management and I have the same problem,

I have copied the folder into the home directory, renamed it to "dms", emptied the cache and rebuilt the database but I can't access the backed, I too get the same problem "internal server error", is there something that I am missing?


17 February 2014 at 5:49pm Forum Moderator, 5511 Posts

Please read the FAQ before posting. A 500 internal server error is a generic error, check your error logs for the actual error message or turn on dev mode. One thing I would check from experience is make sure the dms-assets folder (where DMS assets are stored) is writable by the web server.


17 February 2014 at 6:57pm Community Member, 13 Posts

Hey Willr,

I actually didn't know that the DMS had a FAQ or I would have read it first, my apologies.

No when you say check that the folder is writeable, you are talking about setting permissions of the folder eg "7-5-5"

Thanks for the idea's I will try turning on dev mode.


17 February 2014 at 7:14pm Forum Moderator, 5511 Posts

Sorry, I was referring to the forum FAQ which covers the (not helpful) internal server error


12 March 2014 at 6:49am Community Member, 19 Posts

Hi, I was having the exact same headache for the better part of a week, but solved it for myself. One of the requirements for the DMS module to work is to also install the 'Grid Field Extensions' module:

This news is unfortunately very difficult to find as it makes no mention of this in the readme file, or anywhere on Github from what I can see. It only mentions: "PHP 5.3 with the "fileinfo" module (or alternatively the "whereis" and "file" Unix commands)"

I just happened to come across the other requirement at the very bottom of:

Under 'Versions'.

I hope this works for you. Poor documentation and unhelpful responses make learning SilverStripe needlessly difficult.