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Problem selecting User Defined Forms in CMS


2 Posts   241 Views


7 December 2013 at 11:30am (Last edited: 7 December 2013 11:33am), Community Member, 4 Posts

I am running ss 2.4.13 and userform module

I have several User Defined Forms as part of a site I recently became responsible for. Somewhere along the way I began having errors selecting most of them. For a form I can select I get the following Firebug Console output:

POST   200 OK   2.27s

For a form I can's select I get a message like this:

POST   500 Internal Server Error   782ms

I also get html from hostgator that isn't helpful (check permissions, ownership, ect, which I have)

I checked the database and and the form being selected (ID=38) and associated entities are all there. I can access the forms from the web site and fill out/submit them. It is only when selecting in CMS that I have a problem. I can see no differences between forms I can select and those I can't.

Help Mr Wizzard!


11 December 2013 at 8:59pm Forum Moderator, 5511 Posts

Make sure you're running the supported version for 2.4 (

If you can get access to the error logs, that would give you a clear guide as to where to look for solutions.