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Newsletter Joining Form Error


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2 Posts   998 Views

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Heike-san

Community Member, 52 Posts

13 November 2009 at 12:04am

Hi,
I am trying to set up a newsletter on a website and after struggling trough the different versions of the Newsletter that were all more or less not working on my website i succeed in installing the module.
Now, I have created a widget that is supposed to add the a new subscriber.
It would be all good if it worked ! But sadly instead of getting to the successful subscription page i got this:

"Website Error
Forbidden

The website server has not been able to respond to your request."

so I verified my error log to see what on earth was going on and find this errors:

"[Thu Nov 12 10:23:32 2009] [error] File does not exist: /home/virtual/site4/fst/var/www/html/blog, referer: http://212.113.133.81/admin
[Thu Nov 12 10:44:16 2009] [error] File does not exist: /home/virtual/site4/fst/var/www/html/blog, referer: http://212.113.133.81/admin/
[Thu Nov 12 10:46:47 2009] [error] File does not exist: /home/virtual/site4/fst/var/www/html/blog, referer: http://212.113.133.81/admin/show/34
[Thu Nov 12 10:48:21 2009] [error] PHP Warning: Warning: there are two 'BulkLoader' files both containing the same class: '/var/www/html/sapphire/dev/BulkLoader.php' and '/var/www/html/cms/code/BulkLoader.php'.
[Thu Nov 12 10:48:21 2009] [error] \t\t\t\t\t\t\tThis might mean that the wrong code is being used. in /var/www/html/sapphire/core/ManifestBuilder.php on line 276
[Thu Nov 12 10:48:22 2009] [error] PHP Warning: Warning: there are two 'UserDefinedForm' files both containing the same class: '/var/www/html/userforms/code/UserDefinedForm.php' and '/var/www/html/cms/code/PageTypes/UserDefinedForm.php'.
[Thu Nov 12 10:48:22 2009] [error] \t\t\t\t\t\t\tThis might mean that the wrong code is being used. in /var/www/html/sapphire/core/ManifestBuilder.php on line 276"

now I would like to know which of these doublons should I erase as I don't want to mess up the whole achitecture of the CMS.
If anyone can help I would be very greatful!!

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Double-A-Ron

Community Member, 604 Posts

14 November 2009 at 10:37pm

Edited: 14/11/2009 10:37pm

What version of SS are you using?

The UserDefinedForms.php error looks like you're using an older version with UDF as core, and you've also installed the module - creating the clash.

As for the BulkLoader.php error, I have seen this before and it has always been a case of not upgrading correctly. Personally, I would make a copy of the site, delete /cms, /sapphire and /jsparty and replace them with the folders from a fresh copy of 2.3.3 archive.

Make sure you do this on a copy of the site though. Do a /dev/build when done and see if you get the same problems.

Aaron