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problem installing silverstripe on a plesk server


6 Posts   13858 Views


25 February 2008 at 6:15am (Last edited: 25 February 2008 6:16am), Community Member, 22 Posts


I've just got a new server with plesk 8.3 installation on centos, but having trouble with installing silverstripe. When I run the install.php everything looks allright exept for my php.ini. There's a warning that says:

allow_call_time_pass_reference is set to '' in php.ini. You can install with allow_call_time_pass_reference not set, but some warnings may get displayed. For best results, turn it on.

When I click install the installer stops at: "Building database schema..." and is immediatly finished loading. There are no errors on my screen. When I look in the errorlog of the domain i see a couple of errors, the first one is:

PHP Warning: is_dir() [<a href=''></a>]: open_basedir restriction in effect. File(/var/www/vhosts/mydomain/httpdocs/../) is not within the allowed path(s): (/var/www/vhosts/mydomain/httpdocs:/tmp) in /var/www/vhosts/mydomain/httpdocs/sapphire/core/ManifestBuilder.php on line 93, referer: http://www.mydomain/install.php

Does anybody know what causes this problem?

Thanks in advance!


25 February 2008 at 7:48am Community Member, 149 Posts

I'm using plesk and it works nice to me.

The problem is not in plesk itself, maybe you just haven't set a high enough memory limit? (check the forums for this)


25 February 2008 at 8:01pm (Last edited: 25 February 2008 8:08pm), Community Member, 901 Posts

That's most likely because PHP Safe-Mode is enabled ([url][/url]). You should be able to disable safe-mode in your Plesk Control Panel.

Since your Error comes from a open_basedir restriction (possibly locking you out of the tmp directory where the ManifestBuilder wants to write to). It should be sufficient to disable open_basedir, or (more secure) set it to the required directories (separated with a colon).


12 March 2008 at 4:54am Community Member, 4 Posts

I am having the same problem. I have plesk 8.3. I have checked the memory settings and there is plenty of memory. Has anyone been able to solve this problem?


17 June 2008 at 8:46pm Community Member, 37 Posts

Still no solution for this problem? Also struggling with this here.


10 October 2008 at 3:54am Community Member, 14 Posts

Are you still having issues with this? Let me know if you do, as i use a plesk server, and have installed this many times without any issues.