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newsletter sending trouble


5 Posts   2676 Views


31 July 2008 at 9:49am Community Member, 12 Posts

I get a problem when sending email with the newsletter module. I strongly suspect that the problem is at hosting level, but still you might point me to some setting to bypass the problem.
So I have setup my newsletter on as being sent by
The email does exist, I can read its mail.
So... sending email... and in the no-reply inbox, I find this email below.

The reason being
"Mail sent by user nobody being discarded "
the header gives a correct From field

But reading :
"Received: from nobody by with local (Exim 4.69)
(envelope-from <>)"

Is there a place where I can play with the received from nobody? Is it a SMPTauthentication that is missing. If yes, where to set it up?

Many thanks in advance,

Eric Chappuis

Date:     Wed, 30 Jul 2008 21:34:05 +0000 [21:34:05 UTC]
De:    Mail Delivery System <>
Sujet:    Mail delivery failed: returning message to sender
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
(ultimately generated from
Mail sent by user nobody being discarded due to sender restrictions in WHM->Tweak Settings

------ This is a copy of the message, including all the headers. ------

Return-path: <>
Received: from nobody by with local (Exim 4.69)
(envelope-from <>)
id 1KOJJ5-0003Kq-TE
for; Wed, 30 Jul 2008 21:34:04 +0000
Subject: test 2
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="----=_NextPart_147143284119"
Content-Transfer-Encoding: 7bit
X-Mailer: SilverStripe Mailer - version 2006.06.21 (Sent from "")
X-Priority: 3
X-SilverStripeMessageID: mysite.M18zMC0wNy0yMDA4IDIxOjM0OjAz
X-SilverStripeSite: mysite
Message-Id: <>
Date: Wed, 30 Jul 2008 21:34:03 +0000


20 September 2008 at 2:13pm (Last edited: 20 September 2008 2:37pm), Community Member, 14 Posts

I'm having the same problem ... anyone know a fix for this?

Mail sent by user nobody being discarded ...only on a different domain of course ... :)


21 September 2008 at 1:04am (Last edited: 21 September 2008 1:18am), Community Member, 14 Posts

I checked in my WHM and don't have an option for "Tweak Settings" ... still confused.

I found this POST discussing a similar problem with VBulletin. In there it was a 'server issue' with the configuration and the solutions was (according to the forum)

"So for anyone with a similar problem. By using SMTP for email, I have been able to solve this problem. "

So the question is, how do I get SilverStripe to use SMTP for email functions?


24 September 2008 at 7:05am Community Member, 12 Posts

For me the problem was solved at my ISP... but I couldn't get more information about the reason and the way they fixed it.


24 September 2008 at 8:24am Community Member, 14 Posts

I was able to use this PhPMailer as a work around.