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Moderators: martimiz, Sean, biapar, Willr, Ingo, simon_w

Installing SS on freeparking.co.nz


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7 Posts   1743 Views

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benedictporter

9 August 2008 at 4:01pm Community Member, 16 Posts

Hi guys,

I came across SS recently and have had great success installing and developing sites locally. I want to use SS for a project I am working on but I have come unstuck early on in the installation process.

I am trying to install SS on a freeparking.co.nz Plus Hosting account (I did not choose this, it was my clients choice) and when I visit the URL I get the following:

//
Sorry, seems an explanation is owed.
The server encountered an internal error or misconfiguration and was unable to complete your request
Please contact the web master below if you feel you have gotten this page in error.

Apache/2.0.49 (Fedora) Server at www.xxxxxxxxxxxxx.co.nz Port 80
//

I initially thought that it could be a PHP issue so I checked and had the server upgraded to PHP Version 5.2.0. I have confirmed this with phpinfo();. Unfortunately I am still getting the 500 error and I'm not sure what to try next??

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Willr

9 August 2008 at 9:58pm Forum Moderator, 5511 Posts

couple things you should try - check all the requirements (http://doc.silverstripe.com/doku.php?id=server-requirements) against your phpinfo script.

Check your php_error.log file for anything useful!

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benedictporter

10 August 2008 at 8:36am Community Member, 16 Posts

Thanks for the tip. I checked a few things out and it all seemed to be okay. I noticed that my phpinfo(); script won't run in the sites root folder but will run in a sub-directory that I created. I have moved the SS installation files into this directory and it works. This is not ideal but I think I can make it work for this project.

Any tips on how I can make it work from the root?

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Willr

10 August 2008 at 11:23am Forum Moderator, 5511 Posts

Its possible that thats a host setting? You might need to check with freeparking because you should be able to run sites in the root folder. So if you create a test index.php file with something like <?php echo "Hello World"; ?> it just doesn't run?

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benedictporter

10 August 2008 at 11:37am Community Member, 16 Posts

No, nothing like that will run. HTML files, not a problem, but PHP - nothing, just the 500 error.

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Willr

10 August 2008 at 11:41am Forum Moderator, 5511 Posts

Sounds like a server setup issue.. might want to get in touch with freeparking

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benedictporter

10 August 2008 at 12:38pm Community Member, 16 Posts

Thanks for all your help.

I'll post again if freeparking.co.nz provide a solution.