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Customising the CMS

FAQ or Knowledge Base Module


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6 Posts   3523 Views

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Vikram

9 May 2009 at 1:20pm Community Member, 2 Posts

I have been researching about CMS and so far I had focused on Joomla/Drupal/Wordpress till a former colleague pointed me to SilverStripe and I am impressed.

Most likely I'd be using this.

One of my requirements is to be able to implement a FAQ site. Kinda like http://www.knowledgebase-script.com/ or http://extensions.joomla.org/extensions/directory-&-documentation/faq

Is there a module or a customisation guide to implement a FAQ system in SS?

Vikram

P.S - Speaking from an Indian perspective, I am glad to adopt a software system from a fellow cricket-loving nation!! :)

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Ingo

11 May 2009 at 8:30pm Forum Moderator, 801 Posts

If you think about it, there's not much to an "FAQ extension". You can implement it as a page type, categorize it through the "tagfield" module, rate each FAQ entry through a simple jQuery rating plugin, use the built-in silverstripe search, ...

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ross

27 August 2011 at 7:13pm Community Member, 2 Posts

I am also searching for a knowledge base or FAQ module. PHPKB from http://www.knowledgebase-script.com looks very promising. Is there a guide on how to integrate 3rd party applications such as PHPKB in SilverStripe?

Regards,

Ross

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swaiba

29 August 2011 at 5:10am Forum Moderator, 1796 Posts

Hi Ross,

Welcome!

There is not a direct guide on how to intergrate an external php script/class into silverstripe - the best advice I can give you is to follow the tutorials (possibly buy the book and work through that) and then follow Ingo's previous post. The tutorials and book (which is like a large detailed tutorial) are actually fairly fast.

Alternatively you could recruit an experienced silverstirpe developer to make it for you.

Barry

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ross

29 August 2011 at 7:11pm Community Member, 2 Posts

Hi Barry,

Thanks for the quick response. I am afraid I don't have much spare time to go through the book so I am thinking of contacting the guys at http://www.knowledgebase-script.com to see if they have any experience in integration of their knowledge base software with SilverStripe.

Regards,

Ross

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swaiba

29 August 2011 at 11:13pm Forum Moderator, 1796 Posts

I doubt you'll have some luck there as I've now browsed the site and it's proprietry software - you'd be better off having your silverstripe site and linking to this maybe a subdomain of your main site. Either best of luck!