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DataObjectManager Module /

Discuss the DataObjectManager module, and the related ImageGallery module.

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Help with troublehsooting 'The server did not accept it' error


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2 Posts   1444 Views

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marblegravy

Community Member, 19 Posts

6 September 2010 at 1:35am

I'm at a loss to figure out what's wrong with my site that is stopping it from allowing any files to be uploaded. My local version works fine. The hosted version (on a shared, cheap server so not much scope for changing php settings and things) however doesn't want to play.

I can get to the Assets area in admin, click on add files, select a local file and it queues OK, but press upload and I get the two dialog boxes a few others have been having on here of:
"An error occurred in the upload. Try again later." and then "There was a problem with the upload. The server did not accept it."

I am running SS 2.4.1, DOM r414 and swfupload r401.

I can use the same dialog to copy a file from another folder, just no uploading and only on the live site locally it's fine.

I've tried going through the troubleshooting steps here:
http://doc.silverstripe.org/modules:swfuploadfield?s=swfupload#troubleshooting

but I never see the alert - my code in FileDataObjectManager.php looks like:

class FileDataObjectManager_Controller extends Controller
{
   public function handleswfupload()
   {

die('please say hello');

      if(!Permission::check("CMSAccess_CMSMain"))
         return;
...
...

So I suppose I would like some help trying to figure out why
a) my debugging isn't working (if I can fix that I can get more info!); and
b) the bigger question of why my upload isn't working online.

For reference, after trying to upload a file, This is what the debugger spits out:

SWF DEBUG: ----- SWF DEBUG OUTPUT ----
SWF DEBUG: Build Number: SWFUPLOAD 2.2.0 Alpha 2008-10-17
SWF DEBUG: movieName: SWFUpload_0
SWF DEBUG: Upload URL: http://www.brindabellawomensgroup.org/FileDataObjectManager_Controller/handleswfupload
SWF DEBUG: File Types String: *.*
SWF DEBUG: Parsed File Types:
SWF DEBUG: File Types Description: ()
SWF DEBUG: File Size Limit: 33554432 bytes
SWF DEBUG: File Upload Limit: 20
SWF DEBUG: File Queue Limit: 20
SWF DEBUG: Post Params:
SWF DEBUG: fileFieldName=Files
SWF DEBUG: fileClassName=File
SWF DEBUG: parentIDName=ParentID
SWF DEBUG: hasDataObject=0
SWF DEBUG: OverrideUploadFolder=assets/Uploads/
SWF DEBUG: dataObjectFieldName=
SWF DEBUG: controllerID=4
SWF DEBUG: PHPSESSID=9629cb1c71ff5832b29e1421ce6f8b84
SWF DEBUG: dataObjectClassName=File
SWF DEBUG: ----- END SWF DEBUG OUTPUT ----
SWF DEBUG:
SWF DEBUG: Event: fileDialogStart : Browsing files. Multi Select. Allowed file types: *.*
SWF DEBUG: Select Handler: Received the files selected from the dialog. Processing the file list...
SWF DEBUG: Event: fileQueued : File ID: SWFUpload_0_0
SWF DEBUG: Event: fileDialogComplete : Finished processing selected files. Files selected: 1. Files Queued: 1
SWF DEBUG: StartUpload: First file in queue
SWF DEBUG: Event: uploadStart : File ID: SWFUpload_0_0
SWF DEBUG: Global Post Item: fileFieldName=Files
SWF DEBUG: Global Post Item: fileClassName=File
SWF DEBUG: Global Post Item: parentIDName=ParentID
SWF DEBUG: Global Post Item: hasDataObject=0
SWF DEBUG: Global Post Item: OverrideUploadFolder=assets/Uploads/
SWF DEBUG: Global Post Item: dataObjectFieldName=
SWF DEBUG: Global Post Item: controllerID=4
SWF DEBUG: Global Post Item: PHPSESSID=9629cb1c71ff5832b29e1421ce6f8b84
SWF DEBUG: Global Post Item: dataObjectClassName=File

SWF DEBUG: ReturnUploadStart(): File accepted by startUpload event and readied for upload. Starting upload to http://www.brindabellawomensgroup.org/FileDataObjectManager_Controller/handleswfupload for File ID: SWFUpload_0_0

SWF DEBUG: Event: uploadProgress (OPEN): File ID: SWFUpload_0_0
SWF DEBUG: Event: uploadError: HTTP ERROR : File ID: SWFUpload_0_0. HTTP Status: 404.
SWF DEBUG: Event: uploadComplete : Upload cycle complete.
Error Code: -200, File name: one.gif, File size: 3257, Message: 404

Just a thought, but the part I bolded above - that's not a path in my installation - is that where it's going wrong, or is that a path that's generated during the upload process?

Avatar
marblegravy

Community Member, 19 Posts

6 September 2010 at 1:39am

also following some of these other posts about the same issue, I can tell you that my htaccess is pretty much empty. It just has:

# Use PHP5 as default
AddHandler application/x-httpd-php5 .php