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General Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

FIXED Upload Problems: image.JPG fails - image.jpg works...


6 Posts   2084 Views


1 February 2011 at 8:40pm Community Member, 233 Posts


I notice this bug was reported ages ago (, but i'm having the same issue.

When I upload jpeg images, and the extension is in uppercase, the image cannot be viewed (403 Forbidden server error)

Did anyone ever find a fix for this?
If i rename the extension of the uploaded file, it works, so i'm thinking it must be a .htaccess / redirect problem or something - not an upload problem?



1 February 2011 at 8:45pm Community Member, 233 Posts

Ok, just after I posted this, i took another look at the folder, and noticed another .htaccess file in the 'assets' folder

In here, it gives a list of permissible files - so I just had to add JPG into the list.

<FilesMatch "\.(JPG|html|htm|xhtml|js|css|bmp|png|gif|jpg|jpeg|ico|pcx|tif|tiff|au|mid|midi|mpa|mp3|ogg|m4a|ra|wma|wav|cda|avi|mpg|mpeg|asf|wmv|m4v|mov|mkv|mp4|swf|flv|ram|rm|doc|docx|txt|rtf|xls|xlsx|pages|ppt|pptx|pps|csv|cab|arj|tar|zip|zipx|sit|sitx|gz|tgz|bz2|ace|arc|pkg|dmg|hqx|jar|xml|pdf)$">
   Allow from all

JPG files are pretty common, so hopefully this fix can help others!


3 February 2011 at 9:36am Community Member, 42 Posts

Bless you Jon,
you just saved the day over here.
This really should be rolled in, or handled differently altogether. Maybe automatically lowercasing file extensions extension on upload?
Most of the clients i work for haven't even seen a file extension in their lives.
Thanks a bunch again,


18 February 2011 at 11:48am Community Member, 3 Posts

Legend Thanks!


31 May 2011 at 4:44am Community Member, 9 Posts

Thanks for sharing your answer :)


1 June 2011 at 11:48am Community Member, 90 Posts

Thanks for sharing.
It would be good if raise a ticket for silverstripe core development team.
Maybe it worthwhile putting the code in their ss package.