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General Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Weird anomaly....

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14 Posts   1138 Views


27 September 2011 at 2:52pm (Last edited: 27 September 2011 2:53pm), Community Member, 142 Posts

Look at the image below.

ON LEFT: from the CMS Upload Image section, you can see sub Folders (Gallery, etc....)
ON RIGHT: the /upload folder seen from the FTP Client (no sign of any gallery folder....!!!)

I cant delete these folders using CMS (server error), and as i dont see them with the FTP Client, i cant either!

I cant load images as well into the /uploads and insert them in pages.

I can see the files are into uploads btn when i try to see them, it says: Servwr Error 500.

I tried deleting the Silverstripe-cache to force SS to re-read itself. No use.

I might add that at some point i TRIED to install the Gallery Image module, which miserably failed.....


Attached Files

27 September 2011 at 3:40pm Community Member, 46 Posts

Sounds like the database records for the folders exists, but not the actual folders themselves. In the assets section of the CMS (as seen in your screenshot), have you tried clicking the 'look for new files' button? This will bring the database back inline with what files / folders actually exist.


27 September 2011 at 3:48pm (Last edited: 27 September 2011 3:49pm), Community Member, 142 Posts

Problem is that: I DONT WANT THEM (gallery folders). I want to delete them, as i suspect that there is a conflict somewhere. I cant use the upload function at all. The problem is with THAT precise site, other sites i did with SS can use /upload CMS without a hitch.

As i said, i tried to install the Gallery Image module along Uploadify but ended up deleting them because they werent working at all.

The CMS seems to remember some part of it, andf they amy be conflincting with the uploads even deleting all of the Image Gallery related items and doing a dev/build.

- - -




27 September 2011 at 4:28pm Community Member, 46 Posts

I know you don't want them. 'look for new files' will re-sync the file database with your assets directory. If it finds records of files or folders that don't actually exist it will remove / clean them up, not add them again. If that doesn't work you might want to have a look at the File table in the database, you will see all the file and folder records there and you can delete the unwanted image gallery ones.


28 September 2011 at 1:58am (Last edited: 28 September 2011 2:37am), Community Member, 142 Posts

OK, the "Look for new files" had the ghost folders disapear, but.... i still cant upload images:

- neither using the upload image (at the right of the CMS)
- using the proprietary Files Manager for /assets.

It loads the images but cant display them. I can "see" the thumbnails files:

- but once inserted, displays a broken icon
- if i use the FIles Manager, i can see the images listed, but when i click on the name to visualize them, it says Server Error 500.

I might add that if:

- i place the image manually (using an FTP Client) into the /assets/upload folder
- if i code it using the HMTL window of the content editor

It works fine.

Which lead me to think that the SS Upload function is somehow the culprit.

- - -


Thaks for helping.


28 September 2011 at 2:45am Forum Moderator, 1091 Posts

Are you sure you have sufficient rights on your assets folder?


28 September 2011 at 2:50am Community Member, 142 Posts

I am the administrator. Full administrator rights...

As i said, its not the image, as i can upload via FTP and insert them via TinyCME HTML editor. Works fine but not very convenient for end user....

So it must be related to the upload processus.


28 September 2011 at 5:15am Forum Moderator, 1091 Posts

That's not exactly what I meant :-) I was refering to the read/write rights on your assets directory on the server - not your SilverStripe admin account...

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