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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Reset password


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5 Posts   1091 Views

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ReggieS

Community Member, 3 Posts

16 November 2012 at 5:10am

Edited: 16/11/2012 7:27am

I want to reset the password for a member on my site. I have database access so I changed the Email field in the Member table to my email address, and clicked the "I've lost my password" link on the admin page. The site told me that a reset link has been sent to my email address, but I never received the email. Do I have to change the email address in another table or do something else in order for my site to recognize that an account exists for my email address?

Edit: V2.4.1

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BlueO

Community Member, 52 Posts

16 November 2012 at 7:12am

you could change the password/email in the security tab? admin/security/

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ReggieS

Community Member, 3 Posts

16 November 2012 at 7:29am

That just brings me back to the login page.
mysite.com/login.html?url=/Security/login&BackURL=%2Fadmin%2Fsecurity

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BlueO

Community Member, 52 Posts

16 November 2012 at 7:36am

Oh whoops thought by database access you meant you had an admin account that you could login with - these might help
[url]http://www.silverstripe.org/general-questions/show/4717[/url]

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ReggieS

Community Member, 3 Posts

18 November 2012 at 9:44pm

Thank you for your help.