Skip to main content

This site requires you to update your browser. Your browsing experience maybe affected by not having the most up to date version.

We've moved the forum!

Please use forum.silverstripe.org for any new questions (announcement).
The forum archive will stick around, but will be read only.

You can also use our Slack channel or StackOverflow to ask for help.
Check out our community overview for more options to contribute.

General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

Insert Media Blank Popup


Go to End


2 Posts   660 Views

Avatar
Bam

Community Member, 16 Posts

17 July 2013 at 5:38pm

Hi There

I have moved a silverstripe site from a subdomain, to a top level domain, for one of my customers and am now getting a strange problem.

When they are using the wysiwyg editor and they click on the 'Insert Media' button, a blank window pops up 95% of the time. The strange bit is that sometimes it works and sometimes it doesn't. I can't reliably make it succeed or fail, as it seems entirely random.

Has anyone come across this before, or can anyone suggest a possible cause?

I have investigated permissions and everything seems fine. It isn't logging any errors for apache.

It's running on cpanel, with apache + DSO + mod ruid 2

If I run it as DSO + apache without ruid I get the same issue.

Avatar
Bam

Community Member, 16 Posts

19 July 2013 at 2:03pm

Just had a clarification from the customer.

They didn't upload via that widget previously, so may have always been a problem on recent versions.