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General Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Can't upload files


3 Posts   279 Views


23 January 2014 at 12:36am (Last edited: 23 January 2014 2:44pm), Community Member, 7 Posts


I have a 3.1.2 website and I can't upload images (png or jpg, or any file type for that matter) to it, I get a "Forbidden" message in a black popup on the top right.

When I go to the file manager in SS I can create folders and delete files, so it seems to be isolated to uploads only.

Also, it works like a charm when I try it locally on my dev machine.

Here's what I've tried:
- adding a 'upload_tmp_dir = "./tmp"' to php.ini
- setting permissions to /tmp and /assets to 0777 recursively

Any other ideas?


23 January 2014 at 12:31pm Community Member, 254 Posts

sounds like you've tried the likely culprits. I did come across a Red Hat server that would get grumpy when files or folders were set to 0777, it wanted them as 644 or something. Might be worth a try.


28 January 2014 at 11:25pm Community Member, 7 Posts

I tried setting it to 644 on tmp and assets and other combinations, but to no avail.

Any other ideas? It's weird that I have other SS sites on the same host (albeit running older versions of SS) and they work like a charm in this respect.