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General Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Forum Problems


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8 Posts   637 Views

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HeartlandTech

6 March 2014 at 3:13am Community Member, 17 Posts

There are a couple of issues I want to bring up . . . the first is the spammer problem that seems to be hitting right now. I know the mods are on them very quickly, and kudos for the response . . . but could we put something up to stop them from getting in so easily?

Next up - if a question doesn't get responded to can it be closed or hidden after a certain time frame no response has been made? There are questions that are many years old and they still pop up . . . if I search for a solution they come up and there is no answer. If I have this problem, the question is x years old and nobody replied . . . what would be in my mind to use this as a CMS system?

Just a few thoughts from a longtime Silverstripe user and fan.

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camfindlay

6 March 2014 at 10:12am Forum Moderator, 149 Posts

Thanks for this, you are right.... the spam is a pain that we have been proactively putting blocks in place and cleaning out.

These particular spammers we found however are actually human spammers... so any automated checks can ultimately be worked around (we know because we put some in place which only slowed but not stopped the spammers) but we'll keep thinking of ways we can improve.

Appreciate the feedback.

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HeartlandTech

7 March 2014 at 3:33am Community Member, 17 Posts

And yet again today . . . . ugh..

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swaiba

7 March 2014 at 4:11am Forum Moderator, 1796 Posts

@cam

Should we review the moderator list again?
There are several mods that might not be active anymore (i.e. not posted in 1 or 2 years) - maybe review the list and keeping those that take action?

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swaiba

7 March 2014 at 4:15am Forum Moderator, 1796 Posts

also I'm not a mod of payment gateways so I can't blast this post...

http://www.silverstripe.org/payments-and-payment-gateway-apis/show/18289?start=8#post340202#post340202

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HeartlandTech

7 March 2014 at 4:56am Community Member, 17 Posts

What about the ability to flag a user and when flagged it stops comments from going in until further review? Or what about looking at the length of time between posts vs. the length of time/quality of posting? Some of these posts are happening pretty rapid fire, so limiting them would help a lot.

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jpalsu+

7 March 2014 at 7:00am Community Member, 65 Posts

Hi HeartlandTech,

The problem is that the spammer changes his username :
Tantrick, then tantrick099, then tantrick111, or tantrick9999, etc. ..
Or doodee... or others names ...

As I suggested,
it is imperative to keep a new user
under surveillance and validation during X messages ...

So a user posting a message smelling spam can be quarantined ...

Good luck

jpalsu

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camfindlay

7 March 2014 at 10:06am Forum Moderator, 149 Posts

jpalsu+ is correct, this is an ongoing issue we have put some action towards but does need use to continue with moderation.

If you would like to follow the conversation around this it is at: https://groups.google.com/forum/?fromgroups#!topic/silverstripe-dev/qnIFobIM6Os

There are multi-layers of spam busting going on, but ultimately since they are humans they are able to beat this.