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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Something has gone wrong with all our sites...


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2 Posts   1120 Views

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Brady.Dyer

Community Member, 21 Posts

22 December 2008 at 3:04pm

This is a bit weird.

All the SS sites we host have all crashed, and are all display a huge page of these errors:

Warning: file_exists() [function.file-exists]: open_basedir restriction in effect. File(/home/httpd/vhlinks/www.jbo.co.nz/cms/templates/_manifest_exclude) is not within the allowed path(s): (/tmp:/usr/local/lib/php:/usr/local/apache/phpinc/:/home/duplico/jbo/) in /home/duplico/jbo/sapphire/core/ManifestBuilder.php on line 234

We haven't touched any of the sites, but they all just started randomly doing this - if you refresh the page it is fine - but if you flush it again, shows all these errors?

Also any pages that have forms (built in the CMS) do not display either.

Any ideas =S Some sites are running 2.2.3 some are 2.2.2

I have no idea what to do? We have about 4 sites that are down at the moment and need to get these back up ASAP

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Brady.Dyer

Community Member, 21 Posts

22 December 2008 at 6:12pm

Problem was with our host. They decided to upgrade all our servers to the latest version of PHP without telling us, which enabled safe-mode on all our SS sites that we host. =)

Turned this off, and fixed all our problems.