We really like what we see in SilverStripe and hope that we can use it to manage our corporate sites.
After spending several weeks evaluating the product, we've run into several issues. We understand that with open source projects, the goal is for everyone to pitch in and improve the product. We're all for this. So, for a number of the issues, we created tickets. Most of those tickets were accompanied by a patch resolving the issue at hand.
What's concerned us is that we haven't received a response to any of our tickets. Is there something we should be doing differently when we submit tickets? Are the folks who review tickets exceptionally backlogged right now?