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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Patch/Ticket Review Times


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4 Posts   1513 Views

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Ben Gribaudo

Community Member, 181 Posts

3 March 2009 at 11:27am

Hello,

We really like what we see in SilverStripe and hope that we can use it to manage our corporate sites.

After spending several weeks evaluating the product, we've run into several issues. We understand that with open source projects, the goal is for everyone to pitch in and improve the product. We're all for this. So, for a number of the issues, we created [url=http://open.silverstripe.com/query?status=inprogress&status=new&status=replyneeded&status=reviewed&reporter=%24USER&order=priority&col=id&col=summary&col=status&col=type&col=priority&col=milestone&col=component#no2]tickets[/url]. Most of those tickets were accompanied by a patch resolving the issue at hand.

What's concerned us is that we haven't received a response to any of our tickets. Is there something we should be doing differently when we submit tickets? Are the folks who review tickets exceptionally backlogged right now?

Thank you,
Ben

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Andy

230 Posts

3 March 2009 at 11:36am

Hey,

I'm the person generally responsible for reviewing patches, and unfortunately I have been very busy these past few weeks. Things should calm down a bit for me in the next few days - I will try to get to your patches as soon as I can, and in future the response times should be much quicker.

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Ben Gribaudo

Community Member, 181 Posts

7 March 2009 at 3:06am

Thanks, Andy.

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Ben Gribaudo

Community Member, 181 Posts

12 March 2009 at 7:48am

Oops. The ticket link I previously posted would show tickets reported by the currently logged-in user, not myself. Here is the correct link:
http://open.silverstripe.com/query?status=inprogress&status=new&status=replyneeded&status=reviewed&reporter=bgribaudo&order=priority&col=id&col=summary&col=status&col=type&col=priority&col=milestone&col=component