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General Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Paid Support Subscriptions


4 Posts   1274 Views


4 March 2009 at 3:29am Community Member, 1 Post

We are looking into Silverstripe, but for a product that will possibly be used at a corporate level in a production environment, we would need some sort of paid subscription for support. The $1200 a day for support when needed won't fly with our management.

I read something on the site about paid retainers for support. How much are they per quarter?


4 March 2009 at 1:47pm Forum Moderator, 5511 Posts

Retainers are designed for our clients to pay after a project, to keep the site running / support etc.

As per that page says for more information please contact Or email our [url=]Peter[/url] for more billing information for corporate clients. But $600 / Half Day or $1200 a full day is the standard support rate for our non current clients.

Ben Gribaudo

5 March 2009 at 3:19am Community Member, 181 Posts

Hi Will,

Are those rates in New Zealand Dollars or US Dollars?

Thank you,


5 March 2009 at 4:31pm (Last edited: 5 March 2009 4:31pm), Forum Moderator, 5511 Posts

US Dollars.