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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

help with error "error loading subtree"

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3 Posts   1815 Views


Community Member, 2 Posts

19 March 2009 at 4:37pm

I hope somebody can help me..
I have installed and have been using the CMS for a week or so...
All of a sudden I can no longer access most of the submenus (clicking on the plus symbol) some submenus work and some do not...
It comes up and says loading and flashes the error "error loading subtree" and nothing else...

Thanks in advanced...


Community Member, 187 Posts

16 April 2009 at 8:03am

Edited: 16/04/2009 8:18am

I have also started experiencing this on one of my sites.

I am running 2.2.3. I get a 500 Internal Server error via Firebug.
The problem only occurs on the menus with 3+ options. If I trigger the problem, click out of the Site Content tab and then back in the menu will by open when I go back in.
Screenshot attached


Attached Files

Community Member, 36 Posts

12 March 2010 at 9:17am


I also have the same problem,

anyone knows the solution.