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General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

Goodbye Silverstripe?


21 Posts   3714 Views


Community Member, 604 Posts

4 May 2009 at 9:22am

Edited: 04/05/2009 9:28am

@nostrad - please don't put words in my mouth. I said SS is going thru growing pains in terms of community participation, not that "SS needs to grow up". One sounds alot harsher than the other.

@aram - I never mentioned support in the official sense, so all those numbers are irrelevant. I was referring to forum assistance. All of this, except for two posts I think, came from other EE users. EE ofcourse has official channels for support, as it is indeed a commercial product, however I was not using them at the time. Forums were all I needed and the response was almost strictly community driven.

This is more a case of a mature product vs maturing product than it is an open source vs commercial product. You will find a similar pattern on Drupal and Joomla! forums. It's just basic power in numbers, but I do feel (maybe wrongly) that the retention rate of new Silverstripers may be quite low for several reasons, mainly the ones mentioned above.

One of the things I do in these forums when looking around is check out posts with no replies further down the chronological list. There is nothing more off-putting when looking at a new system than talking to yourself when you need help. I don't always have the answers though. But I want people to stick with it, I want more participation. Down the track, it's better for everyone here.

Anyway, this discussion has gone a little out of context now. I think the $25 idea for helping with Docs is a great idea, and am willing to donate if an official channel is setup.



Community Member, 22 Posts

4 May 2009 at 9:30am

Edited: 04/05/2009 9:33am

@nostrad: with the 80%, I was simply reporting my experience, probably since many of the issues I encountered on a first project are straightforward and not esoteric.

Regardless, I think a donation fund for a an ongoing documentation project would be a *very* good idea.

And please understand, this is as much a call to the community to contribute as it is a call to SS to make it more of a funding and manpower priority. We all should be ready to point out potential fold-backs into the doc, mistakes, out of date entries, etc. It's a "we" thing! ; - )



Carbon Crayon

Community Member, 598 Posts

4 May 2009 at 9:48am

@ Double-a-ron - True they are not directly connected, but I am pretty sure with a marketing budget of even $1million silverstripe could get a huge number of people into the forum to which would mean more unofficial support. Anyway I take your point.

I am definately up for donating some money, not just for docs but to get some persistent and pretty important tickets out the way. We could have a Blue Peter style 'thermomiter' scale showing progress towards a required sum :) I guess we would need to spend some time working out just how much money would be needed to resolve these issues and then set a target with people being able to contribute as little or as much as they can afford?


Community Member, 126 Posts

4 May 2009 at 9:22pm

$25 from me too, just give me a 'donate' button!
for the wishlist, i'd personally love to see some community voting function in the bug tracker, so the relevance of a ticket for the community can be evaluated (which can at the moment be identified vaguely by the number of posts on an issue in the forum...)


Community Member, 19 Posts

12 May 2009 at 12:29pm