We have had SS2.3.3 installed for some time now, and the lady who edits the content called me this morning with this error. Whenever she selects to insert an image, and then selects the folder she has the image in, the CMS gives an error "Error getting files" directly underneath the editing pane; in red, with an exclamation mark. She cannot see any images and can't insert anything.
I can reproduce this error, but can't see any reason why it is happening, there are no errors in the apache log files (either the normal log or the error log).
I've checked file permissions (we're running WAMP), and all users on this machine have access to this folder.
I've tried removing the _resampled directory as was suggested elsewhere on this forum, but this didn't solve the issue.
A couple of days ago, this was working fine, there have been no changes external to the CMS that I am aware of (eg no JS/Template/CSS changes), and I'm at a loss to explain or even diagnose this problem.
Anyone have any suggestions/ideas?