Hi All

I haven’t logged into my SS admin for a while and tried today but failed. At first I thought it was a simple password error on my part so proceeded to retrieve my password via the system. I then got the following error message:

"Sorry, but I don't recognise the e-mail address. Maybe you need to sign up, or perhaps you used another e-mail address?"

I know I used this email address as I do not use any other!

I’m wondering if it’s something to do with my server/DB set up? Has anybody come across this before?

thanks
Sharon

You can hard code a member in your _config.php file - Security::setDefaultAdmin('admin', 'pass'); which will enable you to at least login to the CMS. After you do that you might want to go into the security section in the cms and check your user details.

Thanks Willr :) in the end I did a complete re-install to help me get familiar with the software again

I will bear in mind your tip for hard coding users in _config.php for the future.