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Installing SilverStripe /

Getting SilverStripe up and running on your computer and on your web server.

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Admin Panel - no access after first install access


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AShR

Community Member, 1 Post

18 June 2010 at 11:31am

Yesterday I downloaded and installed the latest version of Silverstripe. The install went fine and I was given access to the Admin panel. I added some pages here and there and got things working fine. Today, I come back to login and add some more content and the Admin page just hangs at the loading splash screen.

I've checked through the forum and see that a few others have had this problem too, but there doesn't seem to be a definitive fix, not one that seems to work for fixing my problem. Can anyone help?

I've added the firebug data below.

FIREBUG:
Class ss.i18n not defined
en_US.js?m=1275442804()en_US....5442804 (line 2)
[Break on this error] if(typeof(console) != 'undefined') console.error('Class ss.i18n not defined');\n
en_US....5442804 (line 2)

Class ss.i18n not defined
en_US.js?m=1275442538()en_US....5442538 (line 2)
[Break on this error] if(typeof(console) != 'undefined') console.error('Class ss.i18n not defined');\n
en_US....5442538 (line 2)

jQuery is not defined
[Break on this error] })(jQuery);
Silver...5442809 (line 35)

Behaviour is not defined
[Break on this error] Behaviour.register(siteTreeAccessHandler('CanViewType', 'ViewerGroups'));
Sitetr...5442552 (line 18)

Class is not defined
[Break on this error] ToolbarForm = Class.create();
tiny_m...5442812 (line 1)

jQuery is not defined
[Break on this error] })(jQuery);
jquery...5443036 (line 665)

jQuery is not defined
[Break on this error] })(jQuery);
HtmlEd...5442800 (line 81)

Behaviour is not defined
[Break on this error] Behaviour.addLoader(hideLoading);
admin (line 559)

Behaviour is not defined
[Break on this error] Behaviour.register({
admin (line 693)

Behaviour is not defined
[Break on this error] Behaviour.register({
admin (line 749)

Behaviour is not defined
[Break on this error] Behaviour.register({
admin (line 805)

Behaviour is not defined
[Break on this error] Behaviour.register({
admin (line 822)

Behaviour is not defined
[Break on this error] Behaviour.register({

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tomtrentham

Community Member, 1 Post

21 June 2010 at 4:55am

I had exactly the same error messages. The solution was to remove the web.config file in the root folder of the SS install.

This might not work for you because it sounds like you were installing from scratch. I was installing v2.4.0 over v2.3.6 and copied the web.config file over which I should not have done!

Avatar
delboy

Community Member, 1 Post

22 June 2010 at 10:36pm

Hello

I ran into the same issue as well. This was caused by the admin not loading up the correct javascript files and then failing.

It was caused by me not setting up the correct read write permissions for the assets. Once i had assigned the owner to apache with write permissions I was able to log in.

From you dump of the firebug problems, i would say that would be you problem as well.

Avatar
Blake_NiteoDesign

Community Member, 17 Posts

14 July 2010 at 7:52am

I have the exact same issue. I will be attempting these fixes as soon as my ftp client's queue's freed up. I'll post my findings.

Stay Tuned...

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Blake_NiteoDesign

Community Member, 17 Posts

14 July 2010 at 7:58am

So, I first deleted the web.config that shouldn't be there (apache), but that didn't remedy the issue.

I then went ahead and changed the CHMOD of the assets folder (which is stupidly changed earlier) from 744 to 755 (add execute to group and public).

DING! Success. Way to go delboy!

Avatar
webants

Community Member, 1 Post

7 August 2010 at 9:27pm

Edited: 07/08/2010 9:29pm

hm same problem here,, installed fine, could use /admin straight away..

next day the admin area doesnt load properly, keeps loading.. in IE it gives the following error..

I checked permissions etc.. still no avail.. even did a reinstal. .same problem.. anyone??

faults in ie (dutch, but i think most people will recognize ..)

Gebruikersagent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; InfoPath.2; .NET CLR 3.5.30729; OfficeLiveConnector.1.4; .NET CLR 3.0.30729; OfficeLivePatch.1.3)
Tijdstempel: Sat, 7 Aug 2010 09:24:19 UTC

Bericht: 'jQuery' is niet gedefinieerd
Regel: 6
Teken: 1
Code: 0
URI: http://www.##/sapphire/javascript/SilverStripeNavigator.js?m=1281092716

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 18
Teken: 1
Code: 0
URI: http://www.##/cms/javascript/SitetreeAccess.js?m=1281172609

Bericht: 'Class' is niet gedefinieerd
Regel: 1
Teken: 1
Code: 0
URI: http://www.##/sapphire/javascript/tiny_mce_improvements.js?m=1281092717

Bericht: 'jQuery' is niet gedefinieerd
Regel: 11
Teken: 2
Code: 0
URI: http://www.##/sapphire/thirdparty/jquery-form/jquery.form.js?m=1281092790

Bericht: 'jQuery' is niet gedefinieerd
Regel: 9
Teken: 1
Code: 0
URI: http://www.##/sapphire/javascript/HtmlEditorField.js?m=1281092714

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 549
Teken: 1
Code: 0
URI: http://www.##/admin

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 644
Teken: 1
Code: 0
URI: http://www.##/admin

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 700
Teken: 1
Code: 0
URI: http://www.##/admin

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 756
Teken: 1
Code: 0
URI: http://www.##/admin

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 773
Teken: 1
Code: 0
URI: http://www.##/admin

Bericht: 'Behaviour' is niet gedefinieerd
Regel: 835
Teken: 1
Code: 0
URI: http://www.##/admin

Avatar
goodju

Community Member, 8 Posts

18 August 2010 at 10:06pm

check the permissions for /assets/_combinedfiles

give it 755 and if you aren't allowed to change the permissions (eg owner is apache), delete it and create a new one. same name -> 755 permission code

had the same problem. changing the permissions for _combinedfiles solved it!

Avatar
catdenmark

Community Member, 1 Post

31 October 2010 at 12:45pm

Thanks goodju,

It fixes the problem for me!!!!

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