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Customising the CMS

SilverStripe Forums » Customising the CMS » FAQ or Knowledge Base Module

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

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  • Vikram
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    Community Member
    2 Posts

    FAQ or Knowledge Base Module Link to this post

    I have been researching about CMS and so far I had focused on Joomla/Drupal/Wordpress till a former colleague pointed me to SilverStripe and I am impressed.

    Most likely I'd be using this.

    One of my requirements is to be able to implement a FAQ site. Kinda like http://www.knowledgebase-script.com/ or http://extensions.joomla.org/extensions/directory-&-documentation/faq

    Is there a module or a customisation guide to implement a FAQ system in SS?

    Vikram

    P.S - Speaking from an Indian perspective, I am glad to adopt a software system from a fellow cricket-loving nation!!

  • Ingo
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    Forum Moderator
    801 Posts

    Re: FAQ or Knowledge Base Module Link to this post

    If you think about it, there's not much to an "FAQ extension". You can implement it as a page type, categorize it through the "tagfield" module, rate each FAQ entry through a simple jQuery rating plugin, use the built-in silverstripe search, ...

  • ross
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    Community Member
    2 Posts

    Re: FAQ or Knowledge Base Module Link to this post

    I am also searching for a knowledge base or FAQ module. PHPKB from http://www.knowledgebase-script.com looks very promising. Is there a guide on how to integrate 3rd party applications such as PHPKB in SilverStripe?

    Regards,

    Ross

  • swaiba
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    Forum Moderator
    1785 Posts

    Re: FAQ or Knowledge Base Module Link to this post

    Hi Ross,

    Welcome!

    There is not a direct guide on how to intergrate an external php script/class into silverstripe - the best advice I can give you is to follow the tutorials (possibly buy the book and work through that) and then follow Ingo's previous post. The tutorials and book (which is like a large detailed tutorial) are actually fairly fast.

    Alternatively you could recruit an experienced silverstirpe developer to make it for you.

    Barry

  • ross
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    Community Member
    2 Posts

    Re: FAQ or Knowledge Base Module Link to this post

    Hi Barry,

    Thanks for the quick response. I am afraid I don't have much spare time to go through the book so I am thinking of contacting the guys at http://www.knowledgebase-script.com to see if they have any experience in integration of their knowledge base software with SilverStripe.

    Regards,

    Ross

  • swaiba
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    Forum Moderator
    1785 Posts

    Re: FAQ or Knowledge Base Module Link to this post

    I doubt you'll have some luck there as I've now browsed the site and it's proprietry software - you'd be better off having your silverstripe site and linking to this maybe a subdomain of your main site. Either best of luck!

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