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SilverStripe Forums » General Questions » Assets folder problems - "new-file" upload issue

General questions about getting started with SilverStripe that don't fit in any of the categories above.

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  • Codenz
    Community Member
    6 Posts

    Assets folder problems - "new-file" upload issue Link to this post

    The host company I used had a hardware failure a couple weeks back and I've been experiencing problems with the assets folder on some sites. The sites are all up and running but clients are unable to upload images and files. There are no errors being cast and by all accounts, new folders can be created.

    However. When I check via FTP and the host control panel file manager, the folders are not there. Consequentally diving back into the "Files & Images" tab shows that they are not there also.

    The other strange thing is that when I test an upload image, the file comes up with the name "new-file" and the thumbnail is a "blank" Holder image.

    The sites range from SS 2.3.6 to SS2.4.
    I have check permissions and the range from 755, 775 and 777.
    Some work and some don't for example all folders under and including the Uploads folder work where as the "image-gallery" and all it's folders don't.

    Please Help!!!

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