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General Questions

SilverStripe Forums » General Questions » Introduction. FAQ & Common Questions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

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  • Willr
    Forum Moderator
    5502 Posts

    Introduction. FAQ & Common Questions Link to this post

    Welcome to the SilverStripe forums! These forums are a place for everyone to share their ideas and questions about the SilverStripe framework, it's modules and general questions related to developing or working with SilverStripe.

    Here are a few starting guidelines about posting on the forum:

    Common problems (Server error, white screen)

    If you encounter the dreaded 'Server error' or the 'white screen of death' while working with SilverStripe, ensure your site is running in 'dev' mode (http://doc.silverstripe.org/framework/en/topics/debugging#dev-mode) and check your PHP error logs for the actual error behind the blank page.

    A more complete list of common problems is available at http://doc.silverstripe.org/framework/en/installation/common-problems.

    Posting bugs and broken pages on SilverStripe.org

    Whoops! Sometimes things go a little astray, so if you run into issues while using this site, we apologise. Please get in touch with us via the feedback form http://silverstripe.com/feedback/, and we will get on it ASAP.

    Posting software bug reports

    Have you run into an issue with the cms, framework or one of the modules? If it is related to one of the 'core' modules (supported by SilverStripe Ltd) the best place to report bugs is to raise an issue on the specific github repository. For example, CMS bugs should be raised at http://github.com/silverstripe/silverstripe-cms, Framework bugs to http://github.com/silverstripe/silverstripe-framework. If the module is community-supported please consult the module's README file for instructions.

    Always check (via a search) to see if the bug has been reported previously. Otherwise your issue will be closed as a duplicate. If it's broken in the stable release, try the "master" branch and see if the error still occurs.

    Always provide as much information as possible in the report. Full error messages (with Backtraces), Version of the code and what software you are using.

    Posting bugfixes or features

    Patches, features or code changes for SilverStripe or any of the modules’ should be directed to their respective github.com repositories as pull requests.

    Full documentation about how to contribute is available - http://doc.silverstripe.org/framework/en/trunk/misc/contributing

  • swaiba
    Forum Moderator
    1792 Posts

    Re: Introduction. FAQ & Common Questions Link to this post

    Please also note there is currently a large difference between SilverStripe V3.x and 2.x and with a large percentage so sites still on 2.x this can lead to confusion when posting on the forum.

    When posting issues relating to a module not working or a an error case, if you are not 100% certain that incompatible versions are not the issue then please state the version of SilverStripe in your post in order to get a better and faster response.

    You can search here for modules based on a certain version...

    Consider the differences from 2.x to 3.x by reading the detail upgrade notes http://doc.silverstripe.org/framework/en/changelogs/3.0.0
    (for all notes see here http://doc.silverstripe.org/framework/en/changelogs)

    Most modules indicate the required version of SilverStripe, if they don't please consider raising an issue or a pull request to make it clear...

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