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SilverStripe Forums » General Questions » Files & Images tab: New files not being found

General questions about getting started with SilverStripe that don't fit in any of the categories above.

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  • IDOLYZ
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    40 Posts

    Files & Images tab: New files not being found Link to this post

    When I click on "Look for new files" in the Files and Images tab, I receive a red Server Error notification at the bottom after about 3 minutes.

    When I click back on the Uploads folder, I noticed it found all the files that I FTP'ed to all directories before the "Council-Meetings" folder, but not new files within that directory. The Council-Meetings directory has many sub folders and thousands of files.

    I know the system is returning an error in this folder, but I don't know why. Could it be a bad file type?

    Is there a limit to the number of files/folders that can be in the Uploads directory?

    Any advice would be great.

    Thanks,
    Ben

  • SheaDawson
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    45 Posts

    Re: Files & Images tab: New files not being found Link to this post

    Have you tried monitoring the request in a console to see if you can get any more details about the error? I usually find good clues to these sort of problems through the firebug console

  • lerni
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    80 Posts

    Re: Files & Images tab: New files not being found Link to this post

    hi there

    max_execution_time in php.ini is smth i would check.

    luk

  • IDOLYZ
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    40 Posts

    Re: Files & Images tab: New files not being found Link to this post

    Hi Luk,

    Thanks for your suggestion. I checked the phpinfo file and the max_execution_time was set to 20. I added a php.ini file to the root with max_execution_time=60, but it hasn't updated.

    Do you think this could be a setting that cannot be changed on the server?

    The hosting provider is Westnet in Australia, and not our usual hosting provider.

    Thanks,
    Ben

  • lerni
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    80 Posts

    Re: Files & Images tab: New files not being found Link to this post

    does it update the same amount or break at the same point? and there goes nothing at all in the log-file or to the console as mr. squatch suggested? if so you also could try peu à peu - not all files at once.

  • IDOLYZ
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    40 Posts

    Re: Files & Images tab: New files not being found Link to this post

    It seems to get to the same point. The folder with all the files in it is a child of the Uploads directory.

    I just deleted some of the larger files from the Uploads folder and they aren't being found, so it must be a problem with the whole sync?

    I tried using Firebug in Firefox, but it just returned a 500 Internal Server Error with no explanation. There are too many files to delete and start again.

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