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SilverStripe Forums » General Questions » Insert Media Blank Popup

General questions about getting started with SilverStripe that don't fit in any of the categories above.

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  • Bam
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    Community Member
    16 Posts

    Insert Media Blank Popup Link to this post

    Hi There

    I have moved a silverstripe site from a subdomain, to a top level domain, for one of my customers and am now getting a strange problem.

    When they are using the wysiwyg editor and they click on the 'Insert Media' button, a blank window pops up 95% of the time. The strange bit is that sometimes it works and sometimes it doesn't. I can't reliably make it succeed or fail, as it seems entirely random.

    Has anyone come across this before, or can anyone suggest a possible cause?

    I have investigated permissions and everything seems fine. It isn't logging any errors for apache.

    It's running on cpanel, with apache + DSO + mod ruid 2

    If I run it as DSO + apache without ruid I get the same issue.

  • Bam
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    Community Member
    16 Posts

    Re: Insert Media Blank Popup Link to this post

    Just had a clarification from the customer.

    They didn't upload via that widget previously, so may have always been a problem on recent versions.

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