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General Questions

SilverStripe Forums » General Questions » Paid Support Subscriptions

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, biapar, Willr, Ingo, swaiba, simon_w

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  • CUA_Designer
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    Community Member
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    Paid Support Subscriptions Link to this post

    We are looking into Silverstripe, but for a product that will possibly be used at a corporate level in a production environment, we would need some sort of paid subscription for support. The $1200 a day for support when needed won't fly with our management.

    I read something on the site about paid retainers for support. How much are they per quarter?

    http://www.silverstripe.com/retainers

  • Willr
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    Forum Moderator
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    Re: Paid Support Subscriptions Link to this post

    Retainers are designed for our clients to pay after a project, to keep the site running / support etc.

    As per that page says for more information please contact support@silverstripe.com. Or email our Peter for more billing information for corporate clients. But $600 / Half Day or $1200 a full day is the standard support rate for our non current clients.

  • Ben Gribaudo
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    181 Posts

    Re: Paid Support Subscriptions Link to this post

    Hi Will,

    Are those rates in New Zealand Dollars or US Dollars?

    Thank you,
    Ben

  • Willr
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    Forum Moderator
    5508 Posts

    Re: Paid Support Subscriptions Link to this post

    US Dollars.

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