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5 July 2009 at 11:45pm
I recently took over the administration of our website www.ecoenergycs.co.uk which is hosted by A2 hosting. I changed the password admin pass word and around the same time they upgradedtheir MYSQL software and since then I am unable to access the website. The have not been particularly helpful and say the problem may be with silverstrip. As I am a novice to websites and hosting can someone please take a look and advise.
5 July 2009 at 11:59pm
Does the database or the database user still exist?
6 July 2009 at 3:23pm Last edited: 6 July 2009 3:25pm
mate, if thats your password to cpanel, i'd edit that post and remove them. You shouldnt really be putting that info out on the web...
6 July 2009 at 10:10pm Last edited: 6 July 2009 10:14pm
I've edited EcoWarrior's post and removed the details.
EcoWarrior. You want to temporarily add line like this to your mysite/_config.php (replacing <username> and <password> with something of your choosing).
Then use that to log onto the admin/security section, create the a new admnistrator account and delete any "admin" accoutn created automatically, and then remove the Security::setDefaultAdmin(); line from your _config.php
6 July 2009 at 11:26pm
Sam, that would be a bit hard when he's unable to access the admin section
6 July 2009 at 11:46pm
@AdamJ: The procedure described by Sam will actually grant the user access to the admin section (using the user/pass combo set with Security::setDefaultAdmin)
7 July 2009 at 6:38pm
@banal: Yes I understand that, but whats the point in having an administrator login, when you can't access the website to login to?
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