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Installing SilverStripe
SilverStripe Forums » Installing SilverStripe » Site is down (500 error or cannot connect) but ftp and site admin works okay
Getting SilverStripe up and running on your computer and on your web server.
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Site is down (500 error or cannot connect) but ftp and site admin works okay
20 August 2010 at 6:43pm
I have a silverstripe site hosted by sitevalley.com. It had been working fine but now I cannot access the site at all. I get unable to connect messages or
I can ftp to the server okay and when I use Sitevalley's admin console on another port, I can navigate around the server fine also.
It seems silverstripe itself has died or possibly the Apache web server. Presumably if I can get Sitevalley to restart Apache it will startup Silverstripe also? I don't know of any way to restart the CMS myself.
Any ideas appreciated.
Thanks
Larry
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Re: Site is down (500 error or cannot connect) but ftp and site admin works okay
21 August 2010 at 8:06pm
Can you look into your server error logs to see what is causing the 500 error?
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Re: Site is down (500 error or cannot connect) but ftp and site admin works okay
21 August 2010 at 8:07pm Last edited: 21 August 2010 8:09pm
Hi there,
Are you getting any specific errors when accessing the site? If so, which in particular?
Most likely Apache is not running or is mis-configured, causing a 500 server error which can only be debugged by checking the server logs.
Cheers,
Sean
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