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30 March 2011 at 7:03am
I've had my website running on GoDaddy with Silverstripe for ages. A '500 Internal Server Error' is popping up randomly & unexpectedly a lot lately. My site is www.surfworld.ie and this is the error message that seems to be appearing (mainly in the evenings)...
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache/1.3.33 Server at www.surfworld.ie Port 80
I have no idea why. Can anyone shed some light and perhaps suggest a fix?
30 March 2011 at 8:20am
That isn't the real error - and as it says it might be in the logs....
check the faq for all debugging methods...
2 April 2011 at 3:17am
Ok, I've logged into my GoDaddy account and downloaded the attached error log... it makes no sense to me. Can anyone interpret what the issue is?
2 April 2011 at 3:19am
I think "FastCGI" might be something configured on the server - I'd contact the host about it
2 April 2011 at 3:24am
ok. Do you know what this 'FastCGI' means?
2 April 2011 at 3:29am
Should this really be causing such a headache to my site? I'm trying to contact GoDaddy now, but their support isn't exactly super quick or helpful for that matter.
2 April 2011 at 3:41am
I've no idea - I can tell you that hosting with rackspace is exceptional support and otherwise I use 1and1 - they aren't as good but I have a cheap number to call them (from the uk) and I just dial a couple of times till I get through to someone that will help even if it is a "script issue" (I hate that phrase"
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