4852 Posts in 5241 Topics by 1460 members
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10 June 2011 at 9:21pm
Hi can you please help. I have installed SS on an IIS 7.5 server and the first screen i get after successfully installing is a broken home page see home.gif attached. Navigating to about us and contact us page shows the correct site. Then i try logging in to admin using /admin so it displays the login form which is good but after i hit submit button then it loads forever and later returns a message "CGI Timeout
The specified CGI application exceeded the allowed time for processing. check error.gif. I have tried index.php/admin check home.gif. I have run the site successfully on an Apache server and works fine. Now i don't know much about IIS with SS, i called my host provider to find out if mod_rewrite is enabled and they said it is enabled. Are there any changes i should do to the .htaccess or what? what am i missing? ohh just in case this would be helpful to help me "i am running SS v2.4.5"
12 June 2011 at 12:21pm
Well judging from the error it's because the timeout period is too low for SS. See http://technet.microsoft.com/en-us/library/cc958804.aspx for an explanation.
You should be able to configure the timeout period in your IIS server manager application. Increase the value then restart the service.
14 June 2011 at 8:05pm
thank you Will that solved the problem.
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