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11 September 2009 at 10:30am Last edited: 11 September 2009 11:02am
Hi there. First post here, greetings to all.
I am experiencing a weird problem here and I would like you to help me determine its cause if possible.
I am running ss v2.3.2 and my website, after some modifications I've made to it, was up and running like a charm. I had been checking it daily and everything was right up to the par, but after about a week that I left it unattended I checked it and to my surprise I only got a blank page...
I haven't changed even a single line since the last time I checked and now all of a sudden whatever link I try I get a blank page and nothing else. I tried to put ss in dev mode, but that didn't change anything. Blank page still there. I can't log in into admin panel, and "?flush=1" doesn't seem to do anything. Blank page again.
The blank page is on firefox. I tried IE also and got a 500 Internal Server error. At first I thought it might be my shared webhost's problem being unresponsive but this doesn't seem to be the case, as I finally got one link to work from my site after all, the direct link of an image, which displays fine. Also ping and tracert complete successfully.
This being said, I still believe it's a problem from my webhost, but of a different nature, as I haven't changed anything. So I would like to ask you if you have any idea of what change might cause a problem like that. I am going to open a support ticket asap, asking them if there's something wrong, but I would like to know before hand what could it be and maybe what should I ask them to check.
Waiting for your reply.
Thank you in advance.
11 September 2009 at 2:47pm
Do you have access to the Server Logs? The error should be in that file.
12 September 2009 at 2:34am
Thank you very much for the reply.
Luckily the support ticket did its job, as I got a reply from them telling me to check again after a while and now everything is back to normal. They didn't mention what went wrong, but to be honest I'm just happy that the problem was solved.
I hope that it won't happen again, but if it does this time I'll ask them for the server logs too.
Keep up the good work.
27 April 2011 at 9:05pm
I´m also very very new to Silverstripe. Got it installed locally with MAMP PRO and was currently working through the tutorials when I suddenly came across the blank page as well. All I did was a /dev/build (as required in the tut) and after that all was blank. No more access to the CMS or the published sites
Since I´m working on MAMP I´m not sure about the server logs...or how they can help me (sorry complete noob)
any ideas what could be the cause or should i just be patient for the problem to solve itself (like seirios did)
9 May 2011 at 6:31pm
According to the MAMP site the PHP error log is here:
Have a look there for the cause of your blank page.
9 May 2011 at 9:35pm
since this was only a test-website I simply re-installed everything (this time taking care of the magic_quotes to avoid all installation warnings) and never got a blank page since then *knocks on wood*
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