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Installing SilverStripe

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Getting SilverStripe up and running on your computer and on your web server.

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  • seirios
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    Community Member
    2 Posts

    Blank Page Link to this post

    Hi there. First post here, greetings to all.

    I am experiencing a weird problem here and I would like you to help me determine its cause if possible.

    I am running ss v2.3.2 and my website, after some modifications I've made to it, was up and running like a charm. I had been checking it daily and everything was right up to the par, but after about a week that I left it unattended I checked it and to my surprise I only got a blank page...

    I haven't changed even a single line since the last time I checked and now all of a sudden whatever link I try I get a blank page and nothing else. I tried to put ss in dev mode, but that didn't change anything. Blank page still there. I can't log in into admin panel, and "?flush=1" doesn't seem to do anything. Blank page again.

    The blank page is on firefox. I tried IE also and got a 500 Internal Server error. At first I thought it might be my shared webhost's problem being unresponsive but this doesn't seem to be the case, as I finally got one link to work from my site after all, the direct link of an image, which displays fine. Also ping and tracert complete successfully.

    This being said, I still believe it's a problem from my webhost, but of a different nature, as I haven't changed anything. So I would like to ask you if you have any idea of what change might cause a problem like that. I am going to open a support ticket asap, asking them if there's something wrong, but I would like to know before hand what could it be and maybe what should I ask them to check.

    Waiting for your reply.
    Thank you in advance.

  • Willr
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    Forum Moderator
    5497 Posts

    Re: Blank Page Link to this post

    Do you have access to the Server Logs? The error should be in that file.

  • seirios
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    Community Member
    2 Posts

    Re: Blank Page Link to this post

    Thank you very much for the reply.

    Luckily the support ticket did its job, as I got a reply from them telling me to check again after a while and now everything is back to normal. They didn't mention what went wrong, but to be honest I'm just happy that the problem was solved.

    I hope that it won't happen again, but if it does this time I'll ask them for the server logs too.

    Keep up the good work.

  • tchintchie
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    Community Member
    63 Posts

    Re: Blank Page Link to this post

    Hi there!

    I´m also very very new to Silverstripe. Got it installed locally with MAMP PRO and was currently working through the tutorials when I suddenly came across the blank page as well. All I did was a /dev/build (as required in the tut) and after that all was blank. No more access to the CMS or the published sites
    Since I´m working on MAMP I´m not sure about the server logs...or how they can help me (sorry complete noob)

    any ideas what could be the cause or should i just be patient for the problem to solve itself (like seirios did)

    kind regards

  • Bruce B
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    Community Member
    145 Posts

    Re: Blank Page Link to this post

    According to the MAMP site the PHP error log is here:
    /Applications/MAMP/logs/php_error.log
    Have a look there for the cause of your blank page.

  • tchintchie
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    Community Member
    63 Posts

    Re: Blank Page Link to this post

    thanks Bruce!

    since this was only a test-website I simply re-installed everything (this time taking care of the magic_quotes to avoid all installation warnings) and never got a blank page since then *knocks on wood*

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