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Can't upload images

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66 Posts   399251 Views


Community Member, 19 Posts

22 December 2007 at 3:19am

It's the same to me...

I can only upload the images with ie. Not with firefox on windows xp - but on firefox on windows vista it works ...



Community Member, 501 Posts

22 December 2007 at 3:22am

That is very strange indeed.

But it doesn't make sense to me why it worked on my previous then.


Community Member, 20 Posts

22 December 2007 at 3:32am

I dont have any explanation for it either, i had the same issue using FF on WinXP and after a few days it was solved by it's self...cant find an logic explanation...

I'm changing hosting company and i have some problems, when i make a new installation i'll tell you if problem persists...



Community Member, 32 Posts

22 December 2007 at 3:39am

Edited: 22/12/2007 7:40am


I've talked to my other hosting provider (have two different).
Both have confirmed that their mod security module blocks some upload requests.

The provider sent me the logfile below:

Request: www.hostname.tld - - [21/Dec/2007:15:30:38 +0100] "POST /admin/assets/assets/index/root?executeForm=UploadForm&SecurityID=1000842174&PHPSESSID=1cacca4505e897ab10c930891b66b84f HTTP/1.1" 403 316 "-" "Shockwave Flash" - "-"
POST /admin/assets/assets/index/root?executeForm=UploadForm&SecurityID=1000842174&PHPSESSID=1cacca4505e897ab10c930891b66b84f HTTP/1.1
Accept: text/*
Connection: Keep-Alive
Content-Length: 183438
Content-Type: multipart/form-data; boundary=----------gL6KM7ei4Ij5Ij5GI3Ef1KM7Ef1KM7
Host: www.hostname.tld
Pragma: no-cache
User-Agent: Shockwave Flash
X-BlueCoat-Via: 4B79DA5FA334B31F
mod_security-message: Access denied with code 403. Error processing request body: Multipart: final boundary missing [severity "EMERGENCY"]
mod_security-action: 403

[Fri Dec 21 15:29:58 2007] [error] [client] mod_security: Access denied with code 403. Error processing request body: Multipart: final boundary missing [severity "EMERGENCY"] [hostname "www.hostname.tld"] [uri "/admin/assets/assets/index/root?executeForm=UploadForm&SecurityID=1000842174&PHPSESSID=e0857eeac5e121ddfeddb4183ae09dbf"]




Community Member, 501 Posts

22 December 2007 at 7:44am

Thanks mbellino.

I'll check if I can find something alike.

It's still weird that IE does work.


Community Member, 16 Posts

22 December 2007 at 10:34am


I've contacted my provider with this problem. They wrote me, that this is a bug in Adobe Flash Player which is bloicked by the apache-module mod_security. They told me that this module is like a firewall and could not be disabled because of security reasons.

I hope this helps.



Community Member, 24 Posts

23 December 2007 at 10:16pm

I had this same problem after I installed 2.2.1rc2. However, just before I posted a bug report, I re-installed it again and everything worked fine. The only difference between the two installs was that the former was installed over an existing SS db, while for the second I created a new db and did a clean install. Whether or not installing over an existing SS database was actually the cause of the problem, I can't say, but after a clean install, everything worked fine.


2 Posts

28 December 2007 at 1:08pm

Similar problem on my live server.

When in the content editor, I go to upload image (via sidebar on right) and it refreshes but appears not to have done anything, yet the files have uploaded, (viewable from ftp client) and Files & Images show them.

Just on the sidebar it doesnt list the images uploaded.