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Installation issues on mediatemple (dv) 3.5 server

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4 Posts   3625 Views


Community Member, 3 Posts

29 October 2008 at 9:12pm

Edited: 30/10/2008 5:37am

I'm currently trying to install SS (2.2.2) on my server and for some reason it keeps failing even though all the installation requirements seem to be met.

Listed below are the install checks and their results:
Does the server exist OK (localhost)
Are the access credentials correct OK
MySQL version at least 4.1 OK (MySQL 5.0.45)
Can I access/create the database OK (Database '***dbname***' exists)
PHP5 installed OK (PHP version 5.2.6)
GD2 support OK
XML support OK
MySQL support OK
Memory allocated (PHP config option 'memory_limit') OK (32M)
Check that the php.ini setting allow_call_time_pass_reference is on OK
Does the webserver know where files are stored? OK (/var/www/vhosts/***domainname***/httpdocs/)
mysite/ folder exists OK
sapphire/ folder exists OK
cms/ folder exists OK
jsparty/ folder exists OK
Is the .htaccess file writeable? OK
Is the mysite/ folder writeable? OK
Is the tutorial/ folder writeable? OK
Is the assets/ folder writeable? OK
Is the temporary folder writeable? OK
Server software OK (Apache/2.2.3 (CentOS) Server at ***domainname*** Port 80)
mod_rewrite enabled OK
However, this is the extent of the install.php output once the "Install SilverStripe" button is pressed to commence install:
Installing SilverStripe...

I am now running through the installation steps (this should take about 30 seconds)

If you receive a fatal error, refresh this page to continue the installation
# Creating 'tutorial/_config.php'...
# Creating /var/www/vhosts/***domainname***/httpdocs/tutorial/_config.php
# Creating '.htaccess' file...
# Creating /var/www/vhosts/***domainname***/httpdocs/.htaccess
# Building database schema...

Doesn't change when safe_mode is on or off either and all php modules necessary are loaded . . .


Community Member, 3 Posts

5 November 2008 at 6:28am

Edited: 05/11/2008 6:29am


It seems to be failing at creating the database tables . . . I can provide the output from phpinfo() if needed, I just really wanna use SilverStripe right now! :-P


Community Member, 14 Posts

5 November 2008 at 10:52am

Hi Duyfken,

Right, luckily for you, i also have a dv 3.5 from (mt) so hopefully i'll be able to help you out.

Would you mind emailing me the domain name that you are trying to solve, so i can look at the actual page as opposed to the error message.

It seems to be failing when writing the schema for the DB. Have you tried creating a different user for the mysql db?


Nexus Rex

Community Member, 8 Posts

21 November 2008 at 10:41pm

I am also experiencing this exact error when trying to install SilverStripe on mediatemple (dv) 3.5 server.

Have either of you found a solution yet?

Travis Cable