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Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

'fatal error'

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4 Posts   1196 Views


Community Member, 1 Post

25 July 2013 at 10:04am

hi im trying to update my website and ive made the homepage vanish! i was trying to add a photo the the image library and a message came up saying fatal error, the photo was too big.. after which i could not change the image on the homepage at all. now when i go to the site there is no homepage, and in the cms the homepage is not operating as the others still are, only the long fatal error message...

if anyone could help me sort this out id be very grateful... thankyou so much! linda


Forum Moderator, 5523 Posts

25 July 2013 at 9:35pm

If you could post the full error message we can provide me useful help. I assume you may have uploaded a file too big to resize. You may have to go into FTP and upload a smaller version of the file into the assets folder.

linda 1

Community Member, 1 Post

26 July 2013 at 12:02am

Hi will thankyou for replying..
please let me know (in easy to follow steps!) if i can rectify this
thankyou so much!!

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 24728 bytes) in /home/mandala/public_html/sapphire/filesystem/GD.php on line 32


Forum Moderator, 5523 Posts

26 July 2013 at 4:35pm

So the file is just too big for SilverStripe to do anything with. You'll need to login to your server via FTP and manually change the file to a smaller filesize. 128mb of ram should allow you to handle pretty large images so your file could be quite large and resizing down in photoshop to 1000x1000 would be good enough. 3.1 has a patch (?) to stop the backend from trying to resize super large files.