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Incomplete Orders

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4 Posts   1206 Views


Community Member, 61 Posts

12 June 2010 at 2:45pm

Hi guys

I have set up a SS website using the Ecommerce module however still have one problem and I am unsure if it has been resolved before.

If a User revisits the website and goes to their account page and has incomplete orders how can they complete these orders? When you click an incomplete order it will show the incomplete order as an invoice/report, but there is no function to complete the order.

I am not sure how such a function would work. The only thing that is incomplete with the orders is that they haven't been payed for. So I am not sure how completing the order would work. It may just proceed to the payment site (paymate) with the order. Or alternatively it could take the incomplete order add the items to the cart and then proceed to the checkout with the order.

If anyone knows if such a feature has already been made or could give me some insight in to where to start in going about solving this problem I would be very thankful.



Community Member, 69 Posts

8 July 2010 at 11:48pm

i have the same problem here using ss 2.4 and ecommerce o.6.
The order reports dont show up in the admin section so i cant edit them!



Community Member, 254 Posts

11 July 2010 at 10:37pm

Hey guys,
I just downloaded the latest release from
And the orders are showing up fine in the admin.

There is still the issue of incomplete orders not being purchasable. But I think this will be fixed soon, it should just be a matter of setting up some hidden form fields on the order info page and allowing payment choices. I'll be needing to fix this, so I might try and sort it out if I find time. Will post a fix if I do.


Community Member, 61 Posts

11 July 2010 at 10:45pm

Ok thanks sounds good.