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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

No notification of changes to tickets

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3 Posts   791 Views


Community Member, 176 Posts

18 May 2010 at 10:29pm

I've create a couple of bug tickets e.g. and checked cc. I presumed I would get an email when additions/changes where made to the ticket (similar to the Subscribe to this topic on the forums). I looked today and noticed that I didn't receive any notification emails after replies had been added. I check and the email address I entered does get delivered. Is there something I'm missing here (other than the emails :)?


Forum Moderator, 5523 Posts

19 May 2010 at 11:27pm

Check the email address you have under preferences. I think it should use that email then when you want to be cc'ed just use your username. Also check your spam filter. I seem to be getting ticket email / updates fine and I think the only thing I did was put my email address in the preferences section.


Community Member, 176 Posts

19 May 2010 at 11:43pm

Nothing in my spam box. I've changed the email to a different account, so I'll wait and see.