This is kinda the worst possible place to ask this question, but I'm looking at developing a new website, and am wondering if SS is the best option for it or not. I'm hoping to get a collection of as close to unbiased opinions as possible, so please bear with me.
The site would be a portal for our clients to get access to online help for our application, along with account information, kb articles, etc. We already have a support ticket management and CRM system which I would be looking at "integrating" in the future, but we don't really need to worry about this now. The main things I want to be able to do is have:
* we'll have a few hundred users, who will need to login to view stuff
* multiple (10-15) authors/editors and a few (2-3) publisher/administrators - so customisable user security is a must
* tag articles/posts
* have localised versions of most articles
* have a builtin way of submitting translations
* full audit logging (page views, searches, changes, by username, IP, date/time, etc).
* WYSIWYG editing all round (shouldn't be an issue with SS)
* Powerful search function, including a "how do I ..." feature
* numerous other small tweaks
We are currently looking at this from the point of view of taking a wiki and bolting everything else onto it, but I'm not sure if it is better to do that, or create a portal (SS or something else) and fill in gaps.
I appreciate that a lot of this will need to be bespoke code, and we will be out-sourcing most of this work, but I need to know that I can maintain it (should the funds not be available for future changes) - I'm pretty good at PHP and have become reasonable at SS over the last 12 months of maintaining a couple of SS sites; tbh though, I've been programming/scripting for 20 years, so I should be alright with anything really.
Thanks in advance for reading this far, and double thanks if you respond :)