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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

Migrating across Linux servers with cPanel

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2 Posts   667 Views


Community Member, 1 Post

27 February 2014 at 8:27am


I am new to SS but have migrated it across two servers using the normally flawless cPanel backup tool. When accessing the site on the new server to test it out I get a page like this :

I have cleared the silverstripe-cache directory and still no luck. I can not locate the cited error in any of the apache logs or local PHP error log files. Has anyone seen this before? Any idea what I could check next ?


Community Member, 541 Posts

28 February 2014 at 2:14pm

If you can't track the error in the logs at all you could try switching the site from live to dev and see if that prompts it to render an error.

It is pretty much impossible to determine the cause of an error like this, but common issues tend to be:

1. File permissions, are they owned by the correct user and have the right read, write, execute permissions.

2. Is the database server running and does PHP have the correct mysql libs?

3. Are the database connection details correct?