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General Questions /

General questions about getting started with SilverStripe that don't fit in any of the categories above.

Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

Paid Support Subscriptions

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4 Posts   1614 Views


Community Member, 1 Post

4 March 2009 at 3:29am

We are looking into Silverstripe, but for a product that will possibly be used at a corporate level in a production environment, we would need some sort of paid subscription for support. The $1200 a day for support when needed won't fly with our management.

I read something on the site about paid retainers for support. How much are they per quarter?


Forum Moderator, 5523 Posts

4 March 2009 at 1:47pm

Retainers are designed for our clients to pay after a project, to keep the site running / support etc.

As per that page says for more information please contact Or email our Peter for more billing information for corporate clients. But $600 / Half Day or $1200 a full day is the standard support rate for our non current clients.

Ben Gribaudo

Community Member, 181 Posts

5 March 2009 at 3:19am

Hi Will,

Are those rates in New Zealand Dollars or US Dollars?

Thank you,


Forum Moderator, 5523 Posts

5 March 2009 at 4:31pm

Edited: 05/03/2009 4:31pm

US Dollars.