Hi All
I haven’t logged into my SS admin for a while and tried today but failed. At first I thought it was a simple password error on my part so proceeded to retrieve my password via the system. I then got the following error message:
"Sorry, but I don't recognise the e-mail address. Maybe you need to sign up, or perhaps you used another e-mail address?"
I know I used this email address as I do not use any other!
I’m wondering if it’s something to do with my server/DB set up? Has anybody come across this before?
thanks
Sharon