Hi,

I'm currently trying to put my SilverSTripe website onto the server. I downloaded v2.4 from the website, and installed onto the server fine (after discussing with the server's admin to change certain permissions) But after installation when I try to access the CMS, it comes up with the following:

[Warning] is_dir() [function.is-dir]: open_basedir restriction in effect. File(/tmp/) is not within the allowed path(s): (VIRTUAL_DOCUMENT_ROOT:/home/chroot_bind/php/php5/usr/local/lib/php/:/usr/local/lib/php:/home/chroot_lib/phplib/)
GET /admin/

Source

143 * Set the cache_dir (particular case of setOption() method)
144 *
145 * @param string $value
146 * @param boolean $trailingSeparator If true, add a trailing separator is necessary
147 * @throws Zend_Cache_Exception
148 * @return void
149 */
150 public function setCacheDir($value, $trailingSeparator = true)
151 {
152 if (!is_dir($value)) {
153 Zend_Cache::throwException('cache_dir must be a directory');
154 }
155 if (!is_writable($value)) {
156 Zend_Cache::throwException('cache_dir is not writable');
157 }
158 if ($trailingSeparator) {

Trace

is_dir(/tmp/)
Line 152 of File.php
Zend_Cache_Backend_File->setCacheDir(/tmp/,)
Line 122 of File.php
Zend_Cache_Backend_File->__construct(Array)
Line 152 of Cache.php
Zend_Cache::_makeBackend(File,Array,,)
Line 93 of Cache.php
Zend_Cache::factory(Core,File,Array,Array)
Line 835 of Data.php
Zend_Locale_Data::getContent(en_US,date)
Line 962 of Format.php
Zend_Locale_Format::getDateFormat(en_US)
Line 81 of DateField.php
DateField->__construct(SiteTreeFilterDate)
Line 224 of CMSMain.php
CMSMain->SiteTreeFilterDateField()
Line 369 of ViewableData.php
ViewableData->obj(SiteTreeFilterDateField,,,1)
Line 445 of ViewableData.php
ViewableData->XML_val(SiteTreeFilterDateField,,1)
Line 102 of .cache.home.7-web.74.90.ginakim.com.au.public.www.cms.templates.Includes.CMSMain_left.ss
include(/home/7-web/74/90/ginakim.com.au/public/www/silverstripe-cache/.cache.home.7-web.74.90.ginakim.com.au.public.www.cms.templates.Includes.CMSMain_left.ss)
Line 392 of SSViewer.php
SSViewer->process(CMSMain)
Line 342 of ViewableData.php
ViewableData->renderWith(Array)
Line 483 of LeftAndMain.php
LeftAndMain->Left()
Line 369 of ViewableData.php
ViewableData->obj(Left,,,1)
Line 445 of ViewableData.php
ViewableData->XML_val(Left,,1)
Line 59 of .cache.home.7-web.74.90.ginakim.com.au.public.www.cms.templates.LeftAndMain.ss
include(/home/7-web/74/90/ginakim.com.au/public/www/silverstripe-cache/.cache.home.7-web.74.90.ginakim.com.au.public.www.cms.templates.LeftAndMain.ss)
Line 392 of SSViewer.php
SSViewer->process(CMSMain)
Line 202 of Controller.php
Controller->handleAction(SS_HTTPRequest)
Line 134 of RequestHandler.php
RequestHandler->handleRequest(SS_HTTPRequest)
Line 147 of Controller.php
Controller->handleRequest(SS_HTTPRequest)
Line 283 of Director.php
Director::handleRequest(SS_HTTPRequest,Session)
Line 127 of Director.php
Director::direct(/admin/)
Line 127 of main.php

Can anyone help please? Is it to do with permissions?

Regards

You may not have permission to write to the cache folder (/tmp/) so create a 'silverstripe-cache' folder in your silverstripe installation and run a dev/build?flush=1. Make sure this new silverstripe-cache folder has read / write permissions.

Thanks for the quick reply, I have already created a "sliverstripe-cache" folder at root level, and it does have read/write permission on it, as it was required when I'm performing the install of Silverstripe.

The problem described actually happens after everything's installed, and when I'm type http://www.mydomain.com/admin section.

Is there anything else I can do to fix this?

Suggest trying this fix which resolved the problem for me. It will be included in 2.4.1 when available.
If using version 2.4.0 edit the file /sapphire/_config.php and add the two lines as highlighted in this change:
http://open.silverstripe.org/changeset/105468

Then do a www.mysite.xyz/dev/build/ and www.mysite.xyz?flush=1