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Installing SilverStripe /

Getting SilverStripe up and running on your computer and on your web server.

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Installation problems - blank screen after unarchiving

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2 Posts   2101 Views


Community Member, 12 Posts

11 June 2009 at 1:33am


I'm having trouble installing SilverStripe 2.3.1. I've successfully installed it many times on WAMP & several live servers, but not on this particular host ( After extracting the .tar.gz on the server and navigating to I get the following error:

Not Found
The requested URL /usr/home/wheelo/www/htdocs/sapphire/main.php was not found on this server.

The account has PHP 5.2.3 and 128Mb memory limit. It allows you to switch between PHP 4 & PHP 5, so they must be installed side by side - could this be an issue?

Navigating to forwards to (note the double slash), which is blank. Going to is also a blank page.

I thought it might be an issue with .htaccess so I tried using a blank .htaccess file and this goes to (it must go to /index.php before redirecting to //install.php).

I'm really puzzled as to what is going on here, please please help!




Community Member, 12 Posts

12 June 2009 at 5:09am

Edited: 12/06/2009 5:10am

Turned out to be two issues: the way I extracted the .tar.gz (PHP since I didn't have shell access or a good control panel) and the 2.3.1 config-form.html issue that has been raised on the forums recently. So I extracted and transferred the individual files manually, fixed config-form.html, reuploaded and went to and it worked.