We’ve got Experience Debt in our sights
Experience debt is the accumulation of friction points that users experience when performing common tasks. Our Product Development Team have set their sights on it in SilverStripe CMS.
This month’s ‘Site of the Month’ is more than just a website. The NZ Transport Agency has built a digital platform that improves their customer experience and transforms the way the agency works in the public sector.read
SilverStripe CMO Nicole Williams busts some of the common myths holding companies back from outstanding customer experiences.read
Digital experiences that meet expectations are no longer enough, we expect to be delighted. For the companies that meet this high bar the reward of higher loyalty, lower churn and increased revenues will be well worth the effort.read